Independent Legal & Medical Solutions

At ILM Solutions, we help you get more documents signed in less time, with higher conversion rates and a seamless, professional service from start to finish.

Our key benefits include:

• Faster document turnaround and signing

• Significantly improved client conversion rates

• No signature, no fee – transparent pricing with no hidden costs

• Flexible and extended credit options

• Convenient online appointment booking – including same-day visits

• Enhanced customer satisfaction and retention

• Nationwide coverage for complete flexibility

• All documents thoroughly quality checked

Many clients struggle to understand complex legal documentation. Our face-to-face approach helps simplify this process, providing clarity, reassurance, and a positive representation of your firm throughout the claims process.

ILM Solutions provides a comprehensive document collection and explanation service, covering a full range of legal paperwork, including:

• Conditional Fee Agreements (CFA)

• Contingency Fee Agreements

• Accident Questionnaires

• ID Checking and Verification

• BTE Insurance Checks (if required)

• Medical Mandates

• Notice to Cancel Forms

• Claims Notification Forms (CNF)

• LEI Documentation

We ensure every agent representing your firm is fully trained and equipped with the knowledge required to explain all aspects of the CFA and related documentation.

Our agents clearly outline client obligations and take the time to explain key details such as success fees, After the Event (ATE) insurance, Legal Expense Insurance (LEI), and cancellation rights. We also confirm any existing LEI policies and collect all necessary ID documentation.

Whether you prefer to arrange appointments yourself or allow us to handle the entire process, ILM Solutions adapts to your workflow seamlessly.

Our mould sampling service is delivered by specially trained, independent sample collectors who have undergone rigorous damp, mould and spore collection training accredited by the Royal Society for the Prevention of Accidents (RoSPA). In addition, all our specialists hold Expert Awareness Training accredited by the Expert Witness Institute, equipping them with the knowledge and procedural standards required for accurate, compliant, and legally defensible sample collection.

Operating across the UK, we provide fast, professional, and unbiased mould investigation support for homeowners, landlords, housing associations, and legal professionals. Every sample is collected using industry-approved methods, ensuring integrity, traceability, and laboratory-ready results for accurate diagnosis and reporting.